At df88, we believe you have every right to know exactly what happens to your personal information when you use our platform. This policy tells you clearly and honestly – without dense legalese – what we collect, why we collect it, who can see it, and what control you have over it.
The principles that govern how df88 handles every piece of data associated with your account
This Privacy Policy applies to all personal data collected by df88 through the website at df88.run, its mobile interface, and any related services. By using df88, you confirm that you have read and understood this policy. If you have questions at any point, our support team is available 24/7 via live chat or at support@df88.run.
df88 is an online gaming and sports betting platform operated at df88.run. We provide Pakistani players with access to sports betting, Aviator, crash games, poker, jackpot slots, and related gaming services, all denominated in PKR.
For the purposes of this Privacy Policy, df88 is the data controller – meaning we are the entity that decides how and why your personal data is processed. If you have any questions about this policy or about the data we hold about you, contact us at support@df88.run. We will respond within a reasonable timeframe.
This policy was written specifically with Pakistani players in mind. We understand the local context: the payment methods you use, the way you access the internet, and the concerns Pakistani users typically have about data privacy. We've tried to address those concerns directly and honestly.
When you register and use a df88 account, you provide us with information that we need to operate the account and deliver our services. This includes:
| Data Type | Specific Examples | When Collected |
|---|---|---|
| Identity Information | Full legal name, CNIC number, date of birth, selfie / ID photos for KYC | Registration & KYC verification |
| Contact Information | Mobile number, email address | Registration |
| Account Credentials | Username, hashed password (never stored in plain text) | Registration |
| Payment Information | Easypaisa / JazzCash mobile numbers, bank account details, masked card numbers | Deposit & withdrawal |
| Support Communications | Live chat transcripts, email correspondence | When you contact support |
| Voluntary Profile Data | Preferred sports, language preference | Account settings |
When you access df88, certain technical information is collected automatically by our systems. This information is necessary for the platform to function correctly and for us to maintain security:
Note on biometric data: df88 does not collect facial recognition data, fingerprints, or any other biometric identifiers. The selfie submitted during KYC is used only for manual identity verification against your CNIC and is not processed through any facial recognition system.
df88 collects your personal data through the following channels:
df88 does not purchase personal data lists from data brokers or third parties. Every data point we hold on you originates from your direct interaction with our platform or from the technical infrastructure required to run it.
df88 processes your personal data for the following specific purposes. For each purpose, we rely on a legitimate legal basis:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, contact, credentials | Contract |
| Processing deposits & withdrawals | Payment data, identity | Contract |
| KYC & age verification | CNIC, selfie, date of birth | Legal obligation |
| Anti-fraud & security monitoring | IP, device, session, transaction logs | Legitimate interest |
| Customer support | Contact info, account history, chat logs | Contract |
| Personalised game & bet recommendations | Gaming history, preferences | Legitimate interest |
| Marketing communications | Contact info, gaming history | Consent (opt-in) |
| Responsible gaming monitoring | Session data, betting patterns | Legal obligation |
| Platform analytics & improvement | Anonymised usage data | Legitimate interest |
df88 does not use your personal data for any purpose not listed in this table without first seeking your explicit consent or updating this policy with appropriate notice.
Within df88, access to personal data is restricted on a need-to-know basis. Customer support agents can see the data necessary to assist you. The finance team can see payment records. The compliance team can see KYC documents. No single team or employee has unrestricted access to all data categories without justification and logging.
df88 works with a limited number of trusted service providers who may process some of your data on our behalf. These include:
All third-party service providers who process data on behalf of df88 are bound by data processing agreements that require them to protect your data to the same standard as df88 and prohibit them from using your data for their own purposes.
df88 may be required to disclose your personal data to law enforcement authorities, regulators, or courts where required by applicable law. df88 will not disclose more data than is strictly required by the specific legal request and will notify you of any such request where legally permitted to do so.
Handling payment data responsibly is especially important for df88 given the range of Pakistani payment methods we support. Here is specifically how we handle financial data:
Security reminder: df88 staff will never ask you for your wallet PIN, MPIN, card CVV, bank login password, or OTP codes. Any communication requesting these is not from df88. Report it to us and do not share these details.
Cookies are small text files placed on your device when you visit a website. They allow the website to remember certain information about your session and preferences.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Session management, login state, security tokens. Without these, the platform cannot function. | No – required |
| Functional Cookies | Remembering your language preference, stake defaults, game display settings. | Yes – optional |
| Analytics Cookies | Understanding how players navigate df88, which features are used most, and identifying technical issues. | Yes – optional |
| Marketing Cookies | Tracking promotional campaign effectiveness when you arrive via a promotion link. | Yes – optional |
You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use df88's core features. Disabling essential cookies will prevent you from logging in and using the platform.
df88 does not embed advertising network trackers (such as Google Ads remarketing pixels or social media tracking pixels) that would allow third-party advertisers to track your browsing behaviour after you leave the df88 platform. Our analytics tools track activity only within df88.run.
df88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. The following specific retention periods apply:
When retention periods expire, personal data is securely deleted or anonymised in a way that makes re-identification impossible. df88 conducts periodic data audits to ensure retention policies are followed consistently.
As a df88 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email support@df88.run:
df88 will not charge you for making a data rights request. We will respond within 30 days in all but exceptional circumstances, and we will explain the reason and timeline if a request requires more time to fulfil.
df88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires date-of-birth entry and is subject to KYC age verification.
If you are a parent or guardian and believe that a minor has created a df88 account, contact us immediately at support@df88.run. We will investigate, close the account, void any associated transactions, and delete the minor's personal data as quickly as technically possible.
df88 takes underage access seriously not only as a legal matter but as an ethical responsibility. We cooperate fully with parents, guardians, and authorities on any reported case of underage account creation.
The df88 platform does not contain links to external third-party websites. All links within df88 navigate to pages within df88.run or to the designated payment provider interfaces necessary to complete transactions. This Privacy Policy applies only to df88.run and does not cover any third-party platforms.
Game providers whose titles are hosted on df88 operate under their own data processing policies in relation to session data generated within their games. Where relevant, df88 has data processing agreements in place with all game providers to govern their handling of any player session data they receive.
This Privacy Policy was last updated on 1 January 2025. df88 may update this policy periodically to reflect changes in our data practices, legal requirements, or the services we offer.
When material changes are made – meaning changes that significantly affect how we collect, use, or share your personal data, or that reduce your rights – we will notify you via your registered mobile number or email address at least 7 days before the changes take effect. Minor updates, such as corrections of typographical errors or clarifications that don't change the substance of the policy, may be made without prior notification.
The date shown at the top of this page always reflects when the policy was most recently reviewed. We recommend checking this page periodically to stay informed of any developments.
By continuing to use df88 after the effective date of an updated Privacy Policy, you acknowledge that you have been notified of the update. If you do not accept the updated policy, you should close your account and cease using the platform before the effective date.
If you have any questions about this Privacy Policy, about how df88 handles your personal data, or if you wish to exercise any of your data rights, please contact us through the following channels:
If you are not satisfied with how df88 has handled a data-related complaint after following our internal process, you have the right to refer the matter to the relevant data protection authority in your jurisdiction.
df88 takes privacy complaints seriously. Every complaint is logged, assigned to a member of our compliance team, and tracked to resolution. We aim to acknowledge every complaint within 24 hours and provide a substantive response within 10 business days.
Register a free account on df88 in under two minutes. Deposit from Rs 100 via Easypaisa or JazzCash, and access Pakistan's biggest gaming catalogue – all in PKR, zero fees, and with your personal data handled exactly as described in this policy. No surprises.